UMB Elder & Social Care Solutions

Our elder & social care solutions

As a leading provider of ICT solutions throughout Switzerland, UMB is your competent and reliable partner. We can look back on years of experience in the field of elder & social care and are proud of strong partnerships with well-known industry customers. We provide comprehensive consulting services to retirement and nursing homes as well as social institutions and accompany their processes from A-Z - from on-site evaluation to installation, operation, and support.

We will be happy to advise you on solutions, both established and innovative:  from entertainment and infotainment to communication, alerting or localization of your residents, patients, visitors or your team.

Our expertise includes the following subjects:

Consulting and processes

We will analyze and optimize the overall processes of your ICT solution. With our wide range of services, you can be one step ahead of your competitors in the area of digitalization.

Mobile communication & collaboration

Mobile solutions for communication and collaboration make flexible workplaces a reality. Integrate your users' smartphones into your ICT solution as «Bring your own device» or «Bring your own app».

Digital signage and room automation

Show your visitors the way efficiently and in a fun way with intelligent digital signage. Create a unique room experience and optimize your operations thanks to room automation connecting all devices in the room with information and infotainment on a high-resolution screen.

Location-based services, patient safety and tracking

With a solution for flexible location-based services or real time location, we can support you where it makes sense: in locating your residents or patients, for example, in the event of imminent danger. Automate and control the search for equipment such as wheelchairs, special beds or respiratory aids using intelligent asset tracking by always having the item you are looking for visible on a screen.

Valuable and efficient solutions even at times of crisis

Visit the information page of our partner Alcatel-Lucent Enterprise and learn how we can help retirement and nursing homes, especially in challenging conditions such as a pandemic. And how you can create added value for residents, guests and staff.

Alerts & evacuation

Optimize your critical communication in emergency and crisis situations with our versatile solutions, for example during a pandemic, an evacuation or for emergency conferences, including services such as real-time localization RTLS and nurse call.


We provide comprehensive advice on topics such as security, data center, LAN/WLAN and building automation. Leave the responsibility to us: We take care of your ICT solution so that you can concentrate on your core business.

Telehealth and video telephony

We would be happy to show you how VicoCare, the telehealth and video telephony solution, ensures secure communication. It connects patients or residents with relatives and friends. Through a direct connection between medical professionals and your residents via telehealth call, general health consultations or translation services can also be offered.

Catering and diet management

Reduce kitchen waste, save costs, and make kitchen operations more efficient. You can also improve the value of nutrition provided and increase the satisfaction of your residents. Nutrio is the smart food and diet management system for nursing homes, a digital solution for dietary assistance or nutrition counseling that supports nursing staff in meal retrieval, meal serving and monitoring of clients' eating habits.

Communication & collaboration

Our modern communication solutions work intuitively and flexibly and include voice, video, screen sharing, chat, as well as file sharing. With the easy-to-use collaboration solutions, you benefit from increased performance, scalability, location independence, and transparency in your business.

Managed services

You can put the responsibility in our hands: We will manage your entire ICT environment (infrastructure and applications) and guide you into your digital future today. For you, this offers the flexibility to calculate your costs as operating expenses (OpEx) instead of committing capital as expenditures (CapEx).

Our comprehensive, customized all-round carefree package includes all important elements, from consulting and planning to installation and operation of the ICT solution.

Trends & innovations

We stay on the cutting edge for you and monitor current trends and innovations: From possible applications of artificial intelligence to the Internet of things (IoT), robotics and digital processes.

We will be pleased to help you if you would like to know more about our comprehensive portfolio and expertise.

Do not hesitate to contact us. Our customer advisors Andreas Holzmann and Peter Plank look forward to your inquiry.

Your contacts

Foto Andreas Holzmann
Andreas Holzmann
+41 58 263 28 06
Peter Plank
+41 58 263 21 10