It is possible, of course, to do everything yourself in IT. But the question is whether that is sufficiently secure, flexible, reliable, and whether it makes economic sense. Do you have the many specialists and systems it takes to operate an IT infrastructure professionally? We do. Over 700 experienced system engineers will take care of your IT in the cloud, on-premises or in a hybrid model. This is how we create time for you.
All your IT needs – from the best in the business
Whether you need experienced consultants, project managers or hands-on technicians on call, UMB offers you exactly the support you need – from individual managed services to complete outsourcing of your IT. With tailor-made yet standardised solutions and platforms, we create space for what really matters: your core business. For over 20 years, our core competence has been to translate our customers' IT requirements into a precisely tailored model.
In doing so, we take the following into account:
Unser Angebot
IT strategy
In consultation with you, we align your IT strategy with your corporate strategy.
Delivery models
We find the delivery model that exactly suits your needs – depending on how much control you want to retain.
SLAs, governance and control models
Together, we create clear structures for your IT – with defined responsibilities, processes and service levels. This gives you more time for what really matters.
Scaling and pricing
Change is part of everyday life in IT. With flexible scaling and pricing models, we dynamically adapt your infrastructure to your business – OPEX today, more power tomorrow.
IT services offered
Complex IT, simply managed: network, cloud, SAP and security from a single source – with expertise you can rely on. This allows you to remain focused on your core business.
Innovation and further development
Your IT should not only function, but also be ready for tomorrow. Our experienced experts share their know-how and work with you to shape change – in reviews, workshops and co-innovations.
IT strategy
Challenge_Many companies develop their IT based on day-to-day business. Systems grow historically, dependencies arise, and costs are difficult to calculate. At the same time, management demands that IT be innovative, flexible and cost-efficient. With a clever IT strategy, you can take your IT to the next level.
Our solution_We analyse your current IT landscape and work with you to develop a sourcing strategy that is precisely aligned with your business goals. This ensures that your IT becomes a driver of innovation rather than a hindrance.
Do you already have an IT strategy and want to develop a suitable sourcing strategy based on it? Our business advisors will be happy to support you in developing an IT or sourcing strategy that takes your business goals into account.
creating time_ A clear focus saves you operational friction losses and gives you more time to develop your business.
Delivery Modelle
Challenge_Some companies only need occasional support for projects, while others want to outsource large parts of their IT. Often, there is a lack of flexibility to switch between in-house operation and outsourcing depending on the situation. Ideally, the delivery model should suit the customer and their current or future organisation.
Our solution_With our five delivery models, you can choose exactly the scope of services that suits you:
| 1. IT Support | Individual tasks or projects are outsourced to UMB on a targeted basis. This is ideal if you need specialist knowledge or additional capacity on an ad hoc basis – flexibly and without a long-term commitment. |
| 2. Support Contract | UMB provides your IT teams with reactive support as needed. You retain control over operations and receive rapid support from our experts when required. |
| 3. Supported-Services | With a maintenance contract, UMB takes over the proactive management of your systems. We monitor, maintain and update – so that your IT runs reliably and securely. |
| 4. Managed Services | You transfer the operation of individual or multiple services to UMB. We take care of availability, security and performance – based on clear SLAs. Your IT runs, you gain time. |
| 5. IT-Full-Outsourcing | UMB takes over your entire IT – from infrastructure and operation to further development. Everything from a single source, highly available, secure, scalable and adapted to your personnel and financing needs. You can concentrate fully on your core business. That is creating time in its purest form. |
creating time_ You receive the right support at all times without tying up resources – allowing you to concentrate fully on your core business.
SLAs, governance and control models
Challenge_IT outsourcing is often associated with a loss of control. Companies worry that they will no longer have the same transparency and control as when they operated their own systems.
Our solution_Our service level agreements guarantee binding quality. Thanks to our governance models, you retain full transparency and control at all times. We provide the IT, you retain control – without the operational overhead. It goes without saying that we work in accordance with recognised standards such as ISO, ISAE, NIS2 and ITIL, and incorporate professional multi-vendor management.
creating time_ Instead of investing resources in monitoring and troubleshooting, you can concentrate on your business objectives.
Scaling and pricing
Challenge_Markets change rapidly. If your IT infrastructure does not grow with them, bottlenecks arise. If it grows too quickly, unnecessary costs are incurred. Many companies struggle with rigid investment cycles.
Our solution_Our IT services are seamlessly scalable – both in terms of resources and costs. We tailor our services to your budget preferences: CAPEX or OPEX, pay-per-use or efficiency targets are all options we use to keep you fit for the future.
creating time_ You don't waste energy on capacity planning or budget disputes. Your IT grows with your business – automatically and predictably.
IT service offering
Challenge_Coordinating different IT service providers for hardware, operating systems, collaboration tools and support costs time, nerves and money. Responsibilities become blurred and problems remain unresolved.
Our solution_With our end-to-end portfolio, we cover the entire IT infrastructure – from physical servers to digital workplaces. You have a single point of contact for all services and benefit from integrated solutions that work together perfectly. Benefit from our leading-edge expertise in the areas of Business Advisor, AI & Data Scientist, Network Connector, Platform Builder, Security Angel, Cloud Master, Modern Work Genius, Communication Champ and SAP Wizard.
creating time_ No need to coordinate with multiple providers: you focus on your business, we take care of all your IT needs.
Innovation and further development
Challenge_Technological developments are advancing faster than internal IT departments can keep up with. Many companies risk missing out on innovations or tying up resources in short-term solutions.
Our solution_With our innovation models, you always stay at the cutting edge of technology. We support you in areas such as Cloud transformation, automation, Collaboration and Security. This ensures that your IT always remains a competitive advantage.
creating time_ You are one step ahead of the competition – and can invest your time in developing your core business.
This brings the following advantages for you
- Creating time – focus on core competencies
- Scalability & flexibility
- Reduced complexity through standardisation
- Improved availability and transparency through SLAs
- Increased security, compliance and adherence to regulatory requirements
- Access to expert knowledge & innovation
- Optimisation of TCO costs
Swiss quality – with seal of approval
Certifications:
- ISO27001:2022 ‘IT Security Management’
- ISO9001:2015 ‘Quality Management’
- ISO14001:2015 ‘Environmental Management’
- ISAE3402 Type II / SOC2
Operational processes according to:
ITIL best practices along IT security management system
Consideration of data protection laws:
(Swiss DSG / EU GDPR)
- ‘swiss-hosting’ seal of approval
Your contacts
