Service Level Management

Service level management with UMB means you can rely on an extremely flexible and transparent contract. The services included in the service level agreement (SLA) can be individually adapted at any time. This enables UMB to provide you with sustainable and effective support for your business.

UMB_IT as a Service

UMB IT As a Service Is a Neat Solution for Vebego.

Vebego offers services in the field of facility management. This family business operating 22 locations ensures cleanliness throughout Switzerland. UMB now takes care of its IT. This leaves Vebego more time to ensure their customer’s clean appearance.

UMB Supports UBS Card Center.

The UBS card center is one of the leading Swiss providers of credit card transactions. UMB has been supporting IT operations since 2017, thus creating more time for customer-oriented innovations.

Cellere: More Capacity for Living Spaces.

Road construction and civil engineering, conversions, renovations, and even riding arenas: At Cellere they know how to build really well. UMB ensures smooth SAP basic operation and thus creates additional capacity which Cellere can successfully use for its core business.

IT Operations Manager's Key Role: From Technician to Digital Intermediary!

In many companies, the operation of an IT infrastructure is no longer a priority; a functioning interface between company stakeholders and external service providers is more important. IT operations specialists, until now primarily excelling through technical skills, will increasingly have to…