Service Delivery Management

UMB's service delivery management is available to you for managed services and IT as a Service (ITaaS). Together with you, a dedicated service delivery manager ensures that the contractually agreed services are provided at all times. In a clearly regulated governance structure, he is your contact at C level.

In the Age of Ransomware, Only Uncompromising Data Security Will Do.

Ransomware attacks have increased significantly in recent months. How can business data be efficiently protected against such attacks? Data backup is one of the most important components of any data security concept. It must ensure that business data can be recovered absolutely safely and easily in…

UMB IT As a Service Is a Neat Solution for Vebego.

Vebego offers services in the field of facility management. This family business operating 22 locations ensures cleanliness throughout Switzerland. UMB now takes care of its IT. This leaves Vebego more time to ensure their customer’s clean appearance.

myclimate: Shaping the Future with UMB Managed Services.

myclimate is a partner for effective climate protection - globally and locally. Together with partners, myclimate wants to shape the future of the world through consulting and educational services as well as its own projects - market-oriented and as a non-profit organization. With managed services…

UMB Supports UBS Card Center.

The UBS card center is one of the leading Swiss providers of credit card transactions. UMB has been supporting IT operations since 2017, thus creating more time for customer-oriented innovations.

IT Operations Manager's Key Role: From Technician to Digital Intermediary!

In many companies, the operation of an IT infrastructure is no longer a priority; a functioning interface between company stakeholders and external service providers is more important. IT operations specialists, until now primarily excelling through technical skills, will increasingly have to…