«With the data centre solution (Cisco UCS, Hyper-V, NetApp) we created with the help of UMB we can produce data centre services more cheaply than before with a lower failure risk!»

Josua Ackermann, Deputy Head of Office, Stadt Chur

Operational support

Ensuring availability: with operational support from UMB

Whether as backup for your IT team, to get you through resource bottlenecks or to complement your internal competencies: our operational support ensures that your IT is always available.

Targeted and precise

We draw up a tailored support agreement with you. So you get precisely the help you need to ensure maximum availability. Our experts relieve resource bottlenecks, undertake targeted technical interventions and share their knowledge with you.

UMB has just the right specialists for you. All thanks to our leading-edge expertise and a pool of over 160 systems and solution engineers.

Our range of services

Choose from one of the following service support options:

  • Service desk organisation and support process according to ITIL standards, in a number of languages
  • Stand-by services up to 24/7
  • Support in the event of disruption or other problems
  • Assistance with second- and third-level issues
  • On-site maintenance and upkeep of IT infrastructure solutions
  • Temporary or mandated support in all IT functions and roles





Roger Schweingruber
Head of Sourcing-Services

+41 44 805 14 85
Martin Gartmann
CSO - Head of Business Development & Sales

+41 41 749 20 12
Stefano Bianchera
Senior Sales Consultant

+41 44 805 14 24