«Skype for Business and Office 365 have made communication a lot easier. In addition, we have made substantial savings. Our comprehensive UCC project has been perfectly implemented by UMB.»

Karl Dähler, Head of IT, Appenzell Innerrhoden Office for Informatics

Small Canton realizes Big Savings: Appenzell Innerrhoden with Unified Communications from UMB

02/07/2019 - 00:00

Even a small (and beautiful) canton like Appenzell Innerrhoden relies on state-of-the-art communication solutions in its quest for operative excellence. With Skype for Business and UMB, the Appenzell Innerrhoden Office for Informatics is implementing a UCC solution using Office 365 - and eliminating the need for traditional phone lines. 

 

Appenzell UMB

Unified communications & collaboration from UMB: State-of-the-art communications tools for the historic and tradition-rich capital. (Photo: appenzellerland.ch)

The Office of Informatics is responsible for all information technology within the administration of the canton. This includes the Gymnasium and the other schools, the Appenzell Cantonal Hospital and Nursing Centre, as well as other external institutions connected to the network.

A replacement for classic telephony

Initially, the telephony environment was replaced and the communication tools harmonized - with Microsoft Exchange serving as the central element. By now, classic telephones have disappeared in the cantonal offices of Appenzell Innerrhoden. This enabled substantial savings in telephony.

 

Appenzell UMB

Appenzell: a gem at the foot of the Alpstein.

Happy users and operational excellence. 

Office 365 and Skype for Business improve communication between users and are key elements of operational excellence. Karl Dähler, Head of Information Technology, Appenzell Innerrhoden Office for Informatics: «Skype for Business and Office 365 have made communication a lot easier. In addition, we have made substantial savings. Our comprehensive UCC project has been perfectly implemented by UMB.«

Trend-setting communications solutions based on Skype for Business (VoIP)