UMB Communication & Collaboration

UMB Communication: Reliable Connections and Perfect Teamwork. Always and Everywhere.

You need a modern and secure communication and collaboration solution that meets your exact needs and requirements. We can build it for you and make your business processes more efficient.

With our solutions, we will digitalize and optimize your business communication. Enabling you to focus on your core business and always have the best connection. No matter when and where.

Your advantages with Communication from UMB

  • Work from anywhere
  • Experienced UMB team with over 150 communication and 40 collaboration specialists
  • Customized solutions from a single source, from project business to support and managed services
  • UMB Voice connects you with partners outside the company
  • Specialized solutions for healthcare and other industries
  • Highest partner certification and expert level at our partners

Advantages of UMB Communication

Business Communication

Unified Communications

We are the largest system integrator of innovative UCC and ICT solutions in Switzerland - on-site or from the cloud.

Alarming solutions

With the UMB novaCLOUD solution, you are on the safe side. With it you can guarantee an immediate alerting in case of danger for your employees, customers, patients and guests.

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Mobile communication

With our DECT or WiFi mobility solutions, you communicate on the move with the best sound quality.

Contact Center Solutions

Our modern omni-channel solutions enable you to communicate easily, effectively and efficiently with your customers and at all touchpoints. For more customer satisfaction and a positive experience.

Video communication

Easy global collaboration: Avoid travel time and costs with video conferencing.

Recording Solutions

We offer secure recording of all communication channels as well as associated analysis.

UMB Voice

Thanks to UMB Voice you can make calls to the Public Switched Telephone Network (PSTN).

Unified Communications as a Service (UCaaS)

Use our UCaaS services for a modern and secure communication solution, tailored to your needs in a scalable service model.

Artificial Intelligence (AI)

Need advice on integrating or using Azure Communication Services (ACS), Robotics, Virtual Reality or VoiceBots? We are happy to help!

UMB Communication

All around Microsoft Teams

Hybrid solutions - the best of both worlds

Take advantage of the best of both worlds and benefit from our many years of experience in the area of traditional communication solutions and our specialist knowledge in the area of Microsoft 365. We are happy to support you in integrating and combining your existing communication solution with Microsoft Teams. 

Unified Communications

Modern communication goes far beyond telephony. Talk to us about your unified communications requirements and take advantage of our experience from countless projects in the areas of Skype for Business and Microsoft Teams.

Microsoft Teams Telephony

Microsoft Teams is also a phone. It can replace your on-premises phone system. Complement your Office 365 environment with the Microsoft Teams-based UMB direct routing service. UMB's carrier neutrality allows you to choose national and international providers.

UMB Contact Center

Contact Center Solutions

CC Consulting & Design

For the contact center solution that fits your company, we will analyze your needs in detail and support you in designing it.

CC Alcatel-Lucent Enterprise 

We have the perfect, future-oriented omni-channel customer touchpoint solution for you.

CC Unify

We have the perfect, future-oriented omni-channel customer touchpoint solution for you.

UMB Solutions Healthcare

Industry solutions for healthcare and emergency response organizations

Thanks to extensive, long-standing experience, we are specialists in solutions that function absolutely reliably and do not fail even under the toughest conditions - when it comes to alarms, for example.

Healthcare: Elder & Social Care Solutions

We offer one-stop solutions for retirement and nursing homes as well as the social care sector: from simple voice solutions to mobile applications, entertainment, wayfinding or asset and people tracking to comprehensive communication solutions.

 

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Healthcare: Hospital & Clinic Solutions

We offer innovative solutions for your patients and your team - from patient entertainment and communication solutions to alerting and locating solutions.

 

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Emergency organizations solutions

We provide secure, high-availability communications solutions geared toward emergency response organizations.

Other communication industry solutions

We are constantly developing new communication solutions for various industries, including the hospitality and banking industries:

Hospitality Solutions

Network infrastructures for hotels, healthcare and prisons: TV, digital guest folder, guest WLAN, alerting, digital signage or corporate Internet.

Banking Solutions

Our experience speaks for itself: communication and trading solutions tailored to the banking and energy sectors.

Digital technology is developing at breakneck speed.

Where do you want to go?


Find out more on our Innovation & Future of Work page.

Our partners

UMB is 3CX Partner
[Translate to Englisch:] UMB ist Ascom Partner
UMB is Partner of Logitech
UMB is Partner of Luware
UMB is Partner of Microsoft
UMB is Partner of Mitel
UMB is Partner of Newvoice
UMB is Partner of Novalink
UMB is Partner of Peoplefone
UMB is Partner of Poly
UMB is Partner of Roomz
UMB is Partner of Samsung
UMB is Partner of Tetronik

Your contacts

Thomas Schäfer
+41 58 263 21 88
thomas.schaefer@umb.ch