«UMB is the first Swiss IBM partner with Platinum partner status, and distinguishes itself through IBM solutions know-how as well as long-standing successful client projects. We are proud to have such a partner at our side.»

Dr. Christian Keller, CEO IBM Switzerland

Process Optimization & Operative Excellence

Focusing on operational process optimization.

Operative excellence is a management philosophy aiming to achieve absolute customer orientation, top quality, and efficiency for all business units. UMB will assist you in this process.

The optimization of processes creates incredible potential for an increase in performance and quality of your services and products. Operative excellence provides you with a decisive competitive edge and facilitates your business strategy sustainably and efficiently.

Five UMB stages on the way to operative excellence

To enable the optimization, the anchoring, and the automatization of processes in your organization they must be mapped out transparently.
This is UMB’s methodical approach on the way to operative excellence:

We will develop subject-specific made-to-measure solutions utilizing standardized procedures to design and realize your customized process optimization. An integrated process optimization model is a prerequisite in the endeavor to constantly improve business processes in an organization.

What we offer for your operative excellence

  • Company-wide architecture management
  • Business IT alignment
  • Integration organization
  • Process methodology
  • Business requirements mapping
  • Service-oriented architecture
  • Application consolidation
  • Process optimization
  • Standardizing procedures
  • Efficient middleware services
  • Technical quality
  • Assessment

Contact us now regarding process optimization and operative excellence.





Martin Gartmann
CSO - Head of Business Development & Sales

+41 41 749 20 12
Roland Imoberdorf
Senior Sales Consultant

+41 44 805 13 60
Dirk Budke
Teamleader Process & Integration Consulting
Teamleader Process Consulting & CURO Development
+41 44 805 13 59