«With the data centre solution (Cisco UCS, Hyper-V, NetApp) we created with the help of UMB we can produce data centre services more cheaply than before with a lower failure risk!»

Josua Ackermann, Deputy Head of Office, Stadt Chur

Cognitive Solutions

Use artificial intelligence for your business processes

Solutions with artificial intelligence (AI) are changing the division of labor between man and machine. Today, there are already far advanced AI services by IBMMicrosoft, and Amazon. UMB too, make their own AI services available, delivered from the UMB private cloud located in Switzerland.

UMB and Lucerne University: the best of AI research and development

Knowledge about correct data preparation is critical for an AI project and a precondition for the correct interpretation of requests through the AI services algorithm. UMB’s cooperation with Lucerne University of Applied Sciences provides us with exceptional AI know-how. Take advantage of it.



Our AI offer:

  • Professional and manufacturer-independent technical advice regarding cognitive solutions
  • Analysis of your use cases
  • Architecture consulting and cost-benefit assessment for the planned solution
    Proof of concept verification
  • Providing UMB’s own cognitive solutions
  • Implementation (scrum team) and operation of the cognitive solution (if required)

Cognitive solutions by UMB

  • Service desk optimization: digital assistants deliver solution proposals for your service desk. This solution is made available centrally from the UMB private cloud located in Switzerland. The following assistants are currently offered:
    • Curo pure Text
    • skill manager
  • Chatbot services: digital assistants for varied tasks (customer care, etc.)
  • Sentiment analysis: important for the prioritization of requests.
  • Intelligent document handling: understanding data rather than just collecting data.

Contact us now for AI technologies.




Dirk Budke
Teamleader Process & Integration Consulting
Teamleader Process Consulting & CURO Development
+41 44 805 13 59
Roland Imoberdorf
Senior Sales Consultant

+41 44 805 13 60
Martin Gartmann
CSO - Head of Business Development & Sales

+41 41 749 20 12