«Thanks to UMB Managed Services we are building our integral IT solutions on a stable and high-performing footing. Together with UMB we are advancing the digitization of our processes.»

Marco Emmanuello, Division Manager of Finances and Administration, Hächler Group

Process optimisation

Processes: change as a value-creation opportunity

When you optimise processes, you reveal hidden potential for optimising performance and improving the quality of your services and products. This supports your company strategy, sustainably and efficiently.

Before processes can be optimised, they have to be mapped transparently. A thorough process map forms the basis for later optimisation. These process models are complemented by process-specific metrics, such as throughput times and process capacities.

Our method:

  •     Process analysis and creation of process map
  •     Determination of key performance indicators (KPIs)
  •     Joint definition of objectives
  •     Development and modelling of new processes
  •     Introduction or simulation of new processes and analysis of results

We develop tailored solutions through a standardised method to conceive and implement your customised process optimisation. An integrated model for process optimisation is a precondition for continuous improvement of business processes within the company.





Martin Gartmann
CSO - Head of Business Development & Sales

+41 41 749 20 12
Roland Imoberdorf
Head of Solutions

+41 44 805 13 60
Dirk Budke
Teamleader Process & Integration Consulting
Teamleader Process Consulting & CURO Development
+41 44 805 13 59