«We attach great importance to a long term partnership; UBM provides all options for the delivery of our IT requirements with their made-to-measure managed services.»
Daniel Furrer, Head of Technology and Business Management and Deputy Director VSSM
Made-to-Measure: Managed Services from UMB for the Association of Master Carpenters07/11/2017 - 16:13
The carpenter – your manufacturer: 2,100 businesses belong to the VSSM, the Association of Swiss Master Carpenters and Furniture Manufacturers. A few years ago, the VSSM and UMB have entered into a managed services contract. This agreement frees up resources for internal IT developments and makes it possible for management to advance digital transformation.
The VSSM is an important industry association which actively represents its members in business, politics and society. Its growing role includes collective labor agreements, trainee programs, industry-specific further education, and much more.
UMB managed services: as accurately fitting as a piece of furniture from your cabinet maker.
Flexible UMB managed services keep all your options open
Daniel Furrer is Head of Technology and Business Management as well as Deputy Director at the VSSM. He prefers to deal with his core tasks rather than with IT: «We used to operate our entire IT by ourselves, but complexity has increased continuously and IT isn’t part of our core competencies. Thus, we decided in favor of the flexibility of UMB’s managed services.»
Today, UMB operates the entire VSSM IT infrastructure in Zurich on the basis of a service level agreement, including services such as storage, backup, citrix, virtualization, or e-mail services. Says Daniel Furrer: «We attach great importance to a long term partnership; UBM provides all options for the delivery of our IT requirements with their made-to-measure managed services. »
Perfectly interlinked: VSSM first level support and UMB managed services.