UMB expands healthcare portfolio through partnership with trifact.
Cham, February 6, 2026. IT service provider UMB and Swiss technology company trifact have entered into a strategic partnership to jointly expand their offerings for hospitals and other healthcare institutions. The aim of the cooperation is to better integrate digital services in patient rooms and clinical environments, thereby supporting processes and increasing comfort and user experience.
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As part of the partnership, UMB and trifact enable the seamless integration of digital services such as room and media control, telephony and patient-centred applications – device-independent and embedded in existing IT and communication landscapes.
Reto Rüegsegger, Product Manager Healthcare Solutions at UMB, comments: ‘With this new partnership, we are creating a more integrated healthcare solution, simplifying processes, reducing the burden on nursing staff and taking the digital patient experience to a new level.’ The joint solutions are used in a wide variety of environments – from acute care hospitals to nursing facilities and psychiatric clinics to specialised institutions. UMB positions itself as an IT sourcing partner and offers services for comprehensive, strategic IT planning and implementation – from consulting and architecture to integration, operation and further development. The partnership with trifact complements this ecosystem and expands the range of options for customers in the healthcare sector.
‘What previously connected us as competitors is now becoming a shared strength. We are pooling our expertise, complementing each other perfectly and serving the whole of Switzerland together. This enables us to offer our customers the best possible service,’ says Patrik Basler, CEO of trifact.
About trifact
trifact is the leading provider of bedside services in Switzerland. The Swiss technology company's solutions are used in over 160 hospitals and for more than 22,000 beds. The combination of proven technology, in-depth understanding of complex business and IT processes, and the high quality and security standards of ‘Made in Switzerland’ makes trifact an ideal complement to UMB's leading-edge approach.
What previously connected us as competitors is now becoming a shared strength. We are pooling our expertise, complementing each other perfectly and serving the whole of Switzerland together. This enables us to offer our customers the best possible service.
