Rainbow Guardian From Alcatel-Lucent Enterprise and UMB for Resilient Communication

Many companies rely on various communication channels, such as telephony, chat, video conferencing, and file sharing, to effectively communicate both internally and externally. This concept is known as unified communications and collaboration (UC&C). UC&C solutions are central components of daily business processes, so their reliability is critical. Short-term outages can often be overcome, but longer interruptions to the primary UC&C solution can have significant consequences, including operational disruptions, customer loss, and damage to the company's image.
 

Protection against communication failures

Traditional backup approaches, such as call forwarding to smartphones, typically only cover telephony and neglect other functions, such as chat, conferencing, collaboration, and video. A comprehensive backup strategy is essential in sensitive industries, such as healthcare, finance, education, and public institutions, where cyber threats and strict data protection requirements are prevalent. Rainbow Guardian meets this need with a scalable solution that seamlessly integrates into existing emergency plans.
 

Quick activation and flexible use

Rainbow Guardian, which is part of the Rainbow platform offered by ALE, provides a backup communication environment that is ready to use and can be activated within minutes. This solution provides your business continuity team with an unlimited number of user accounts that can be activated immediately for your employees as needed. This intuitive platform enables chat, audio and video conferencing, and screen sharing. It is accessible via desktop, web, and mobile devices. UMB adapts the solution flexibly to customer needs so that either all employees or selected groups can be given access. Activation is simple and controlled by the customer's business continuity team. Activation is supported by automatic notifications to employees via SMS or email. Open interfaces ensure seamless integration with existing systems. An up-to-date user database ensures that the right people are informed in an emergency. In the event of a ransomware attack, Rainbow Guardian can restore communication within minutes, allowing employees to continue working via alternative channels while maintaining customer communication until the main systems are repaired.
 

Security, scalability, and cost efficiency

Rainbow Guardian protects companies against the fallout of extended communication disruptions caused by technical malfunctions, cyberattacks, or external events like natural disasters or political crises. The solution uses secure data transmission with encryption and hosting in data protection-friendly data centers, making it ideal for industries with strict compliance requirements. Once activated, external calls are forwarded to Rainbow workstations, enabling unrestricted internal and external communication via chat, video, and audio conferencing. UMB's innovative deployment model minimizes costs because costs are primarily incurred upon activation. This protects companies from unnecessary expenses for unused capacity. Rainbow Guardian's scalability allows it to adapt to companies of all sizes and specific requirements, while its rapid responsiveness minimizes downtime. Its combination of automated process integration, comprehensive communication functions, and technical reliability distinguishes Rainbow Guardian from other cloud solutions, which often lack immediate telephony and UC&C backup capabilities.
 

High-tech for maximum reliability

Alcatel-Lucent Enterprise (ALE) provides highly reliable, cutting-edge solutions that ensure secure and efficient communication networks, even in emergency situations. Through its partnership with ALE, UMB offers powerful communication and collaboration solutions, including on-premises, hybrid, and pure cloud services. We expand your network portfolio with intelligent ALE LAN and WLAN solutions and provide an emergency solution that can be deployed in minutes to ensure communication and business operations.

UMB's expertise combined with ALE's technology provides our customers with a future-proof solution that offers security, flexibility, and cost-effectiveness. Contact us for more information.