Communication systems in hospitals - constant change and acute risks.

Expert interview

Find out first-hand and from three different perspectives what challenges hospitals face every day, how they master them and how UMB can support them in doing so.

Klaus Späth, CIO at Spital STS Thun: «Unfortunately, hacker attacks on hospitals are now almost standard practice. In addition to traditional protection mechanisms such as firewalls and anti-virus systems, we are trying to offer hackers fewer and fewer targets. With the involvement of ethical hackers, we are taking a rather unconventional approach. Organisations such as Bug Bounty Switzerland provide ‘good’ hackers (‘white hackers’) and use them to simulate a real attack on our infrastructure.»

Drazen-Ivan Andjelic, General Manager Alpine bei Mitel: «AI is used, for example, in virtual telemedicine to make appointments in the virtual waiting room and to support diagnostics or to issue predefined and standardised findings. The next milestone will be to use image recognition and referencing to define symptoms and identify diseases.»

Carmelo Salmeri, Senior Account Manager and healthcare expert at UMB: «Ransomware attacks are one of the biggest threats to hospitals. In these attacks, attackers encrypt the hospital's data and demand a ransom to release the data again. With the help of deep fakes, criminals are able to spread false information about medical treatments, illnesses or health risks.»

Find out more and read the interview in German.